FAQ

Q: What products does US Ring Binder produce?
A: USRB produces the metal ring mechanisms found in loose leaf binders, notebooks and daytimers, clips for clipboards, as well as lever arch mechanisms. In addition to our stock items, we also produce an enormous variety of custom items to your specifications.

Q: Where is your office located?
A: Our world headquarters is located at 6800 Arsenal Street in St. Louis, MO.

Q: Where are your warehouses located?
A: We have warehouses located in Chicago, Illinois; St. Louis, Missouri; Gloucester, NJ; Houston, Texas; Los Angeles, California; Atlanta, Georgia; and Minneapolis, Minnesota.

Q: Where are your factories located?
A: We have 3 factories in China as well as our custom order factory in St. Louis, Missouri.

Q: What is the lead-time for orders?
A: Most of our import metals are readily in stock in any of our warehousing facilities. Otherwise: Custom Orders: 3 - 6 weeks Large quantity orders to be shipped from China: 8-10 weeks Orders for products in-stock in one of our warehouses: Ship within 24 hours. **Orders can be shipped the same day if the order is received before 12:00 noon local time.

Q: What is your minimum requirement for orders?
A: The minimum requirement is $250 for Custom and Import products.

Q: How is sheet size measured?
A: Normally, the longer side is the binding edge, which is the side that is measured. Standard sheet sizes are 8 ½", 9 ½" and 11", but our custom plant can produce any sheet size in the range of 3" up to 17".

Q: What is a heat-sealed binder?
A: Chip board with vinyl heat sealed around the board with a ring mechanism attached.

Q: What is a turnedge binder?
A: Cloth material glued to chip board with a ring mechanism attached.

Q: What is a poly binder?
A: A binder made only of poly material, no chip board/vinyl.

Q: Do you have a catalog?
A: Yes, click here for our online catalog.

Q: Can I get samples of your product line?
A: Yes, simply call us at 1-800-888-8772 and speak to one of our customer service representatives who will be happy to help you. *Outside the U.S. call 314-645-7880

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